FAQs
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Yes!
Prints are shipped directly from my printing partner at a flat rate of £15 worldwide.
All original art ships directly from my studio in the UK.
Small panels 6×6” / 5×7” - International flat rate £15
Small panels 8×8” / 8×10” - International flat rate £20
Small and Medium works up to 20×20” - Shipping is calculated at checkout.
For larger works, please request an international shipping quote via the contact form.
If you are lucky enough to live in the UK, I offer free shipping on all purchases!
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All original art and print orders are shipped within 7 business days.
Prints orders are fulfilled and shipped via my printing partner.
Prints A4 size and smaller will be packaged flat with layers of acid free paper and cardboard, wrapped in a recyclable sugar cane mail bag.
Prints larger than A4 size are wrapped in acid free paper and sent rolled in a postal tube.
Prints are individually made to order. Please note at busy times of the year (November and December), the lead time may be longer than 7 days.
Shipping times on all orders vary by location, making it difficult to estimate. However, you will receive shipping notification along with tracking information once your product has been dispatched, allowing you to monitor its progress.
Customers are responsible for any country specific tax and customs costs.
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Of course! An art purchase should always feel 100% right. If for whatever reason you wish to return your original artwork, please contact me within 30 days of receipt and I will send you instructions.
When the item is back with me in its original condition, I will give you a full refund, minus shipping costs.
Prints are made to order, therefore all print sales are final.
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All orders are packed with the utmost care. However if your item arrives damaged, please take photographs of the package right away. If it was handled carelessly by the shipping company, we may be eligible for compensation. Please keep the parcel as evidence and forward the photographs to me. I will then investigate the issue.
All missing / damaged paintings will be investigated and refunded if necessary.
All missing or damaged prints will be replaced.